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Totally dissatisfied with my new black UGG boots...the black color has stained my pants, my socks and my feet on the first wear !!!! This just tells you how poor of a product this is. I have never had boots stained my socks or pants for that matter. I called UGG Canada...
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1.3
I didn't like
  • Poor quality of the boots and the customer service offered
#1146341
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I recently bought your women’s mini bailey bow in the metallic color and to say I’m disappointed is the least I’ve been buying ugh boots for atleast 12 yrs now even buying pairs at time but buying my first pair for winter 2017 has me contemplating never buying another...
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#1130740
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I placed an order on October 31 of 2017 and ugg cancels my order November 9 and I really needed those uggs I was waiting for nothing still have yet to get my money back! You guys are about to lose a really good customer ! Then I called customer service and he couldn’t...
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1.0
#1128924
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Ugg Australia - Where r my boots??

Ugg Australia
#1145741
I order November 17 still not here. Wil call my bank by 14. I’ve order xmas stuff since then got it. This is suppose to be 7-15 days. Really!!!!
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Ugg Australia - I did not receive my order

Ugg Australia
#1135532
What I got I spent over $400 they said it would take 5 to 7 business days ordered them on November 11th today is November 22nd
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Ugg Australia - Rude employee

Ugg Australia
#1121543
1.9
Details
Dfo south warf employee priscilla was very rude and looked like she didn’t want to help us on multiple occasions she was rude and made our experience unenjoyable. When mentioned to her she was a smartass And began to shake her head as she filled the other employees on the situation
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Ugg Australia - Racist shoes

Ugg Australia
#1078555
1.0
Details
The gact thst you have a shoe that is described as "*** brown"is offensive and racist.
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Diversity of Products or Services
Absolutely terrible experience. I purchased a pair of black uggs which cost me alot of money, when I realised only after a few months I noticed the shoes were turning green and started to fray. I reported my problem to Ugg and they did not accept the photos I had taken...
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1.3
Product
#1081992
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I bought a pair if original ladies classic tall ugg boots for £165 from schuh.ie. I found a broken needle inside the lining of the boots!! Ugg only sent an auto-reply (contact seller), and schuh wants me to send them the boots and needle (at my expense) for...
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1.0
#1015798
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My son bought a pair of boots for his girlfriend the day after Thanksgiving. it was SUPPOSED to take 9-11 days to come in. This company only responded a few times, to tell me it was a customs issue? It says they are from Australia? NOT CHINA! Which is where these boots...
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1.9
I didn't like
  • Box completely demolished
  • 9-11 day shipping guaranteed and got them over month plus later
  • No phone number to contact them
#984392
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Bought a pair of Darcie UGG boots a few years ago. Paid like $325 with taxes. Beautiful boots, wore them about 20 times and zipper pull/slider broke. Took them to a local shoe repair place and the guy tried over 14 sliders and none would fit. No big deal right? WRONG!!...
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Anonymous
Anonymous

Call customer service again, explain that you believe your boots were defective and why, and tell them you want a warranty re-evaluation. Your description makes it sound as if...

1.0
#967541
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I have been buying uggs over the pass 7 years and last year I purchase a pair and my foot couldn't even go in the boots at all. I remember Ugg use to run big I had to buy a size down. I even try this week to buy a next one and I buy a extra size bigger my foot still...
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#941421
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I bought the boots 2 weeks ago. They are the newest addition which are water resistant. Well not so much. I wore them ONCE and it was sprinkling I was walking from my class to my car(which is 2 min walk), my boots were ruined with water marks. I brought them back in...
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1.0
Product
#931476
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Contact Ugg Australia

Mailing Address:
UGG Australia
Customer Service 123 N. Leroux
Flagstaff, AZ 86001
Phone:
(888) 432-8530
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Ugg Australia - UGG UGH!
I purchased a pair of mens Neumel in gray. The shoelaces started to schredd after the first week.I purchased them through Zappos. I called zappos up and they were very nice although they did not carry the shoelaces they referred me to UGG. I called UGG and they took...
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#820247
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