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Update by user Jan 21, 2015

Well UGG Australia has stepped up. Not surprised.

They shut down the website and provided a case number for disputing the charges for my credit card company. Glad these guys got caught. Apparently they were making counterfeit boots. I will be much more careful in the future.

Check for phone numbers for customer services, addresses and so forth before ordering. I ended up getting a beautiful pair of Ugg boots for my daughter at Dillards for Christmas.

Original review posted by user Dec 22, 2014

Ordered two pairs of UGG boots from snowbootsvomall that I thought was an American company. Then received an email receipt from globefastpay that they received my money and a tracking number for the boots.

The tracking never updated and I realized they never sent the product. I have contacted USPS and filed a claim against them as well as a post on

I can't believe this scam and at Christmas. I'm sure I will eventually get my money back from my credit card company but in the meantime I have no money or present for my daughter for Christmas.

Reason of review: Problem with delivery.

Monetary Loss: $225.

Preferred solution: Deliver product or service ordered.

I didn't like: I have not received goods ordered.

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Lexington Park, Maryland, United States #931723

Does anyone have a phone number?

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