Not resolved

I purchased these uggs last year because I wanted a warm boot for the winter, the first snow that fell I decided to wear them to work .. it took me about 15 mins to get them on , they would not go pass my ankles because of the design, it took another 15/20 mins to get them off , I was so angry that I never tried to wear them after that until today 01/01/2018 It is 10c out side in New York City so I tried again , it was so difficult and I got so mad that I have these boots and can’t wear them without breaking a sweat trying to put them on ,,, so I took a scissors and cut them down the side just to get them in so I can go out to the corner store ...

I just feel like this is not the experience I was supposed to get with my first UGGS,, so disappointed Miguel R. New York 11226

Product or Service Mentioned: Ugg Boots.

Reason of review: Damaged or defective.

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