I placed an order on October 31 of 2017 and ugg cancels my order November 9 and I really needed those uggs I was waiting for nothing still have yet to get my money back! You guys are about to lose a really good customer ! Then I called customer service and he couldn’t...Read more
Ugg Australia - Rude employee
Dfo south warf employee priscilla was very rude and looked like she didn’t want to help us on multiple occasions she was rude and made our experience unenjoyable. When mentioned to her she was a smartass And began to shake her head as she filled the other employees on the situation
South Wharf, Victoria County
Absolutely terrible experience. I purchased a pair of black uggs which cost me alot of money, when I realised only after a few months I noticed the shoes were turning green and started to fray. I reported my problem to Ugg and they did not accept the photos I had taken...Read more
Ugg Australia - Racist shoes
The gact thst you have a shoe that is described as "*** brown"is offensive and racist.
I bought a pair if original ladies classic tall ugg boots for £165 from schuh.ie. I found a broken needle inside the lining of the boots!! Ugg only sent an auto-reply (contact seller), and schuh wants me to send them the boots and needle (at my expense) for...Read more
Ugg Australia Customer Care Review
Ugg Australia is the most horrible company in the world.Never in my 23years have i ever been hurt by a retailer.My service experience is always horrible and I wish I could take back everything i ve ever bought from them,every time I feel like I am discrimanted against because the color of my skin.Maybe if I were a white girl shopping there I might actually get some help.
Delivery Service Review
Been waiting for almost a month and haven't received anything.
My son bought a pair of boots for his girlfriend the day after Thanksgiving. it was SUPPOSED to take 9-11 days to come in. This company only responded a few times, to tell me it was a customs issue? It says they are from Australia? NOT CHINA! Which is where these boots...Read more
I didn't like
- Black boots completely moldy when opened box
- No phone number to contact them
- Box completely demolished
Bought a pair of Darcie UGG boots a few years ago. Paid like $325 with taxes. Beautiful boots, wore them about 20 times and zipper pull/slider broke. Took them to a local shoe repair place and the guy tried over 14 sliders and none would fit. No big deal right? WRONG!!...Read more
Short Review on November 30, 2016
Rude and ignorant customer service
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