1 comment

Purchased a pair of Ugg, clog boots at Dillards. (SO yes, they are authentic) I purchased the boots on sale, in Florida and obviously, (because Florida) had to wait a year until the weather cooperated enough for me to wear my lovely boots. FIRST TIME I wore them, the wooden clog on the left boot snapped COMPLETELY in half! The boots are completely unwearable!

Obviously this should be considered a manufacturing defect and I should get an exchange, correct?!?! WRONG!!

It took me TWO full weeks and several hours on hold to reach anyone at their "customer service" department and even then I was told that because the boot itself was over a year old, (mind you NOT my purchase date), I would not be able to get a replacement.

So now I'm out two hundred dollars and this shoddy company could not care less. I'm furious. Absolutely furious and I will NEVER buy a SINGLE Ugg product EVER again!!

Which is a shame because my other pair (identical to the broken pair in black) is fantastic.

Completely, thoroughly, totally disappointed and disillusioned with this company. Awful and disgraceful the way they treat their loyal customers

This person wrote the review because of bad quality of ugg boots from Ugg Australia. Reviewer claimed that he or she wants Ugg Australia to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ugg Australia for you to read. This information may help you with your purchase decision.

Had an Experience with Ugg Australia?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Christina1976
Ventura, California, United States #1250560

Yep they suck!!

You May Also Like

Modlily - TERRIBLE PRODUCTS Modlily "Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..." Read more Modlily - NOT CASHMERE Modlily "I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..." Read more Promgirl - Dress Review from Bethesda, Maryland Promgirl "FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..." Read more Blair - Balir VIP Plus a complete Scam Blair "The Blair VIP Plus program is a complete scam. I have been charged twice on my card for a charge of $14.95 for the VIP Plus program that promised to..." Read more Syomet - It's well made and fits perfectly. Syomet "After a long and dreadful search for the perfect birthday outfit, I got lucky and stumbled upon syomet.com website and fell in love with everything they offering! I have to..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more Equity Finance -   Business Loan - Apply For Quick Personal Loans Equity Finance " we give Credit Personal Loans, you can get instant loan/money for a wide range of your personal needs like renovation of your home, marriage in the family, a family..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more